Thanks for your order. You will receive an order confirmation via email.
Thank you for shopping with us at DEP Pipes Limited. We endeavour to do all that we can to hope you love your purchase(s). However, if you are not fully satisfied with the item(s) you have received, you may return the item(s) to us within 14 days of receipt, provided they are in original condition with tags intact. You can choose and pay for which ever return method is easiest for you. Once items are returned you will be entitled to receive a refund.
Return postage is at the buyer's own cost and risk. All items to be returned via tracked mail to ensure returns arrives safely. No refunds will be given for any items that go missing in the post.
For hygiene purposes, we are not able to refund items that appear to have been worn, washed or are not in original condition. Every aspect of the garment must be free from signs of wear and odour.
Complete the return order form, and enclosed with the returned item(s) to be processed.
Unfortunately, we do not accept exchanges.
Customers are entitled to a full refund up to 30 days after receiving the goods if they turn out to be faulty. Any faulty items caused by the customer, whether it being pulls from wear, incorrect washing and damage from ironing are not returnable and we will not be held responsible. Only Manufacturing faults are returnable. Delivery costs will also be refunded.
Please contact us via email [email protected] providing your order number along with as much information as you can regarding the fault, including images where possible to enable us to advise you promptly.
We are not obliged to give you a refund until we receive the products back from you.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment within approximately 5 working days of being processed. Depending on your bank, it may take up to two billing cycles for the credit to appear on your credit card statement.
Thanks for clicking through and entering our competition!
By simply filling in a few details (it shouldn’t take too long), your name will go into the hat, so to speak, and you may well be the lucky winner of a full DEP S7 exhaust system for your weapon of choice and not only that, you’ll be able to look at it through a bobby dazzler pair of Troy Lee Designs Oakley Airbrake googles too!
Simply fill in the appropiate boxes and details and click submit. If you’re the lucky winner we’ll inform you via email or phone call when the competition closes on the 21st December 2015.
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1. This website is operated by DEP Pipes Limited (company registration number: 4422231).
2. DEP Pipes Limited offer's this website, including all the information, tools, and services available on it, on the condition that you accept these terms and conditions and the associated privacy policy available on our website.
3. By visiting the website and/or purchasing something from DEP Pipes Limited, you are deemed to have accepted these terms and conditions.
4. You can view the most current version of these terms and conditions at any time by visiting this website page. We reserve the right to update, change or replace any part of these terms and conditions, without prior notice to you, by posting updates on this page. It is your responsibility to check this page on each visit to your website, read these terms and conditions and ensure you understand them before making a purchase.
5. We reserve the right to refuse service to anyone, for any reason, at any time.
6. Any content that you enter onto this website may be transferred unencrypted and involve transmissions over various networks and may involve changes in order to conform and adapt to the technical requirements of connecting networks or devices.
7. You may not reproduce, duplicate, copy, sell, resell, or otherwise exploit for commercial gain, or otherwise, any portion of any of the content on the website or any other part of the service that we offer on this website.
8. Headings and titles used on this website are done so for convenience only. They do not constitute any part of the terms and conditions and will not limit or otherwise affect the terms herein.
9. Our website offers a range of products for sale. Where we refer to an 'item' we are referring to a single product or service available for purchase on this website.
10. We will take all reasonable care to ensure that the details displayed for a particular item offered for sale are correct at the time when the information was entered onto the system.
11. Whilst care is taken to ensure that we display as accurately as possible appearances, colours, textures or finishes, what you will see on your computer monitor or equipment may differ and so we cannot guarantee that images are an accurate representation of the actual goods or services that you are purchasing.
12. We may not be able to accept your order due to one or more of the following reasons, or for a reason not listed below:
i) The item you have ordered is out of stock
ii) We cannot authorise your payment or have reasonable grounds to suspect your payment may be fraudulent
iii) There has been a pricing or product description error
iv) There is a system or procurement failure
v) You have failed our customer validation checks
13. When you place an order you will receive an email confirming the details of your order. This email is not confirmation that your order has been accepted by us.
14. Your order will only be accepted by us once your goods have been dispatched.
15. Prices for items are subject to change without notice.
16. We reserve the right to, at any time, modify or discontinue any part of the service that we offer, or any part of content thereof, without any notice to you.
17. We accept no liability to you or to any third-party for any modification, price change, suspension or discontinuation of the service.
18. During checkout, you may be presented with one or more options for delivery. Where an estimated timescale for delivery is provided, this is an estimate only and your items may be delayed in being received due to circumstances beyond our control.
19. If you wish to cancel an order you have placed you must contact us immediately to ascertain whether the items have been dispatched or not. Where they have been dispatched, you will need to return the item to us, and you will be responsible for paying the cost of returning the items.
20. Where items have not been dispatched prior to a cancellation request, our refund policy will apply.
21. Please read our Returns Policy which details how to return unwanted or unsuitable items for a refund.
21. We shall not be liable for any direct, special, indirect, or consequential or incidental damages including loss of profit or loss of opportunity as a result of the use of or the inability to use any items that have been ordered on this website.
22. You agree to indemnify us and our agents, officers, directors, and employees, immediately and on demand, against all claims, liability, damages, costs, and expenses, including legal fees, arising out of any breach of any of our terms and conditions.
23. These terms and conditions shall be governed in accordance with English Law and are subject to the exclusive jurisdiction of the courts of England & Wales.
24. These terms and conditions combined with our Refund Policy (available through this website) constitute the entire agreement between the parties and supersede any and all preceding and contemporaneous agreements between you and us whether written or oral.
25. Should any part-term or term be found to be unenforceable then the remainder of the terms and conditions shall continue to have full force and effect as if the invalidated term was not present.
26. Should any delay or failure to comply with our obligations under these terms and conditions arise where it is beyond our reasonable control, we will not be responsible to you for such delay or failure nor liable for any losses that you incur, howsoever caused.
Buckland Hill, Maidstone, Kent, ME16 0SQ
Tel: +44 (0)1622 765353
Fax: +44 (0)1622 672900
Email: [email protected]
For availability, prices and general information about DEP products please contact your local distributor below.